Privacy Policy

At EzoKart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Manage your account
Process payments securely
Provide customer support
Send order confirmations and updates
Improve our website, products, and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Send promotional communications where permitted by law

3. Payment Information

Payments made through EzoKart may be processed by secure third-party payment providers. We do not intentionally store complete credit or debit card details on our website.

Payment information is handled according to the security and privacy policies of the applicable payment provider.

4. Cookies

EzoKart may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:
1. Remember your preferences
2. Keep products in your shopping cart
3. Understand how visitors use our website
4. Improve website performance
5. Provide relevant content and offers

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

These parties are only provided with information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Opt out of certain marketing communications

To make a privacy-related request, please contact us using the details provided on our Contact Us page.

8. Marketing Communications

If you choose to receive promotional emails or other communications from EzoKart, we may send you information about new products, special offers, discounts, and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

9. Third-Party Links

Our website may contain links to third-party websites or services. EzoKart is not responsible for the privacy practices or content of these external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website is not intended for children who are unable to legally use e-commerce services without parental or guardian consent. We do not knowingly collect personal information from children for such purposes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.

EzoKart.com